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Our Delivery Policy.
All orders over £75 are delivered free of charge, orders under this are charged at £4.95 per order.
Our Shipping Policies relate to the UK inc Northern Ireland we can also ship to the Rep of Ireland and also Mainland Europe, please Contact Us for shipping and costing details )
Our Returns and Refund Policy
You will be able to return any unused goods within 7 days of purchase for a full refund, the responsibility of returning the item(s) is with the customer. Notification must be received by ourselves in writing no more than 7 days from receipt of your goods. No goods will be accepted back unless you have actioned this and received a reply with a returns number.
If you receive any items incorrectly they will be picked up from you or a returns prepaid stamp will be provided depending on the items value and weight. The correct items will then be delivered to you free of charge by return. (please check orders before sending and make a copy of any emails and invoices for your own reference.)
In the unlikely event that goods are damaged or faulty upon receipt, these also will be picked up from you or a returns prepaid stamp will be provided depending on the items value and weight and a replacement will be sent upon receipt of the goods.
Goods deemed to be faulty during the Manufacturers warranty period will need to be returned to us for inspection before any action is taken which we will organise for you at our expense. Should the item be found to be faulty it will be repaired or replaced free or charge.
Finally
If you have any concerns about ordering online from us or wish to check the availability of products, please do not hesitate to call us on 0161 624 9190. Alternatively, please use the Contact Us form provided.
Finally
If you have any concerns about ordering online from us or wish to check the availability of products, please do not hesitate to call us on 0161 624 9190 Alternatively, please use the contact form provided.
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